Privacy Policy

1. Information We Collect

Rockautozparts.com ("we," "us," or "our") collects information you voluntarily provide when you submit a part request, contact our team, or interact with our website. This typically includes your full name, phone number, email address, vehicle details (year, make, model, trim, engine size, VIN), and any part-related information you choose to share.

We may also automatically collect non-identifying technical data such as browser type, device information, IP address, referring pages, and pages visited on our site. This information is used to operate and improve our website.

2. How We Use Part Request & Contact Submissions

Information submitted through our part request and contact forms is used exclusively to respond to your inquiry, source and price the requested auto parts, coordinate shipping, and provide ongoing customer service related to your request.

We do not sell or rent your personal information. We may share necessary details with verified parts suppliers in our network solely to fulfill the part you requested.

3. Cookies & Tracking Technologies

We use a small number of cookies and similar technologies to keep the site functional, remember your preferences, and measure aggregate traffic. You can disable cookies in your browser settings, although certain features of the site may not work as intended.

We may use third-party analytics tools (such as privacy-respecting traffic analytics) to understand how visitors use the site. These tools do not collect information that personally identifies you.

4. How We Protect Your Data

We use industry-standard security measures — including encrypted transport (HTTPS), access controls, and limited retention — to protect personal information from unauthorized access, disclosure, or misuse.

No method of transmission over the Internet is 100% secure. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security.

5. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To exercise these rights, contact us using the details below and allow up to 30 days for processing.

6. Children’s Privacy

Our services are intended for users 18 years of age and older. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The "Last updated" date at the top of this page indicates when the most recent revision was made.

8. Contact Us

If you have any questions about this Privacy Policy or about the personal information we hold, please contact Rockautozparts.com by phone at +1 (888) 653-9691.

Mailing address: Washington St, Niles, IL 60714.